Effective Date: 2026
3PLAgent (“we”, “our”, or “us”) is an AI logistics automation platform that helps third-party logistics providers, freight forwarders, and supply chain teams automate workflows such as shipment booking, carrier selection, tracking, and operational coordination.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We collect information to operate and improve our services.
This may include:
- Information you provide: such as your name, email address, company name, and any details submitted through forms (e.g., demo requests or contact forms).
- Usage data: such as pages visited, time spent on the website, and interactions with features.
- Technical data: such as IP address, browser type, device type, operating system, and referring URLs.
- Cookies: small files used to improve website performance and understand user behavior.
2. How We Use Information
We use collected information to:
- Provide and operate the 3PLAgent platform
- Respond to inquiries and demo requests
- Improve website performance and user experience
- Understand how visitors use our AI logistics automation tools
- Maintain security and prevent misuse or fraud
3. Cookies and Tracking
We use cookies and similar technologies to:
- Improve site functionality
- Measure website traffic
- Understand user behavior patterns
You can control or disable cookies through your browser settings. Some features may not work properly if cookies are disabled.
4. Data Sharing
We do not sell personal data.
We may share limited data with trusted third-party service providers that help us operate our business, such as:
- Website hosting providers
- Analytics tools
- Email and communication services
- AI infrastructure providers
These providers are only allowed to use data to perform services on our behalf.
5. Data Security
We take reasonable technical and organizational measures to protect your information.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal data only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Maintain security and prevent abuse
When data is no longer needed, it is securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Request corrections or updates
- Request deletion of your data
- Object to certain types of processing
To exercise these rights, contact us at the email below.
8. Third-Party Services
Our website may use third-party services such as analytics, hosting, and AI tools. These services may process limited data necessary for functionality and performance.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at: